Fine Art Trade Guild Commended Framer

Ruth Morland, GCF • 01458 837888

Delivery Options

Prices

All prices are quoted in pounds sterling and include VAT at the current applicable UK rate where appropriate.

If you require guideline currency conversions, we recommend the XE.com Personal Currency Assistant.

We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.

Delivery

We aim to ship orders within 7 working days of receiving your payment. If we cannot, we will attempt to contact you and give you the option to cancel your order. Orders will not be shipped within 36 hours of receiving your payment to allow you time to change your mind. If you require a quick turnaround service please contact us.

Due to the dynamic nature of our business we cannot guarantee availability of a particular item.

Delivery is charged per order:

UK

£7.00

Europe

£12.00

Rest of World

£14.50

The checkout automatically calculates and displays the amount of postage you will pay.

The delivery charge does not include customs, brokerage and other fees which differ from country to country. These charges will be collected at the time of delivery by the shipping company.

Returns & Complaints

We hope that you will be happy with your purchases, however you may return items in their original condition and packaging within 14 days of delivery and we will either exchange them or refund you. Please note that we are unable to refund postage costs unless the items are damaged or if we have made a mistake. For your own protection, you should ensure the items are adequately insured while in transit.

If you are unhappy with any aspect of our service or products then please contact us.

Security

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Secure on-line payment is available via PayPal.